NixDew Privacy Policy
Effective Date: [dd Month yyyy]
Last Updated: [dd Month yyyy]
NixDew ("we", "our", "us") values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us through our website, mobile platforms, customer service, or purchase our packaged drinking water products.
1. Who We Are?
NixDew is dedicated to delivering pure, safe, and refreshing drinking water that meets the highest quality standards. Every drop goes through advanced purification and mineral balancing to ensure great taste and health benefits, naturally.
We prioritize sustainability by adopting eco-friendly practices and packaging, while maintaining strict compliance with BIS and FSSAI guidelines. Whether at home, work, or on the go, NixDew is your trusted choice for hydration that's clean, reliable, and responsibly sourced.
For more detail please visit NixDew International Pvt. Ltd.
We act as a Data Fiduciary under India's Digital Personal Data Protection Act, 2023 (DPDP Act).
2. What We Collect
Contact Details
Name, email, phone number, address
Order Information
Product details, delivery address, transaction IDs
Marketing Preferences
Opt-in/opt-out records
Device Data
IP address, cookies, browsing behaviour
Customer Support Records
Emails, chat transcripts, call recordings
3. Why We Collect It
To fulfill orders and provide after-sales support
To respond to queries and complaints
To send updates and promotions (only with your consent)
To improve our services through analytics
To comply with legal and safety requirements
4. Your Rights
Under DPDP Act, you can:
Access your data
Request corrections
Ask for deletion
Withdraw consent anytime
Nominate someone to act on your behalf
5. How We Protect Your Data
We use reasonable security practices as per IT Act and DPDP guidelines.
If a data breach occurs, we will notify you and the Data Protection Board of India promptly.
6. Sharing of Data
We do not sell your data.
We share it only with:
Service Providers
(logistics, payment gateways)
Regulatory Authorities
(if required by law)
7. Retention
We keep your data only as long as necessary for the purpose collected or as required by law.
8. Contact Us
For privacy concerns or to exercise your rights*:
+91 80815 36238
This policy may be updated periodically. Please review it regularly to stay informed about how we protect your information.